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Centopixel is aware of how important the ways in which information about you is used and shared is to you and we appreciate the trust you place in us to do so scrupulously and responsibly. This Privacy Policy describes how we collect and process your personal data across the Centopixel websites, devices, products, services, online and physical stores and applications that link to this Privacy Policy (collectively the “Centopixel Services ").

What personal data of registered customers is collected by Centopixel?
Personal data is collected to provide and constantly improve Centopixel's products and Services. The categories of personal data that are collected are:
• Data provided directly: any data provided is stored in relation to Centopixel's services. It is possible to choose not to provide some data but there is the possibility of not being able to fully use the Centopixel Services.
• Data that is collected automatically: We automatically collect and maintain certain categories of data relating to your use of the Centopixel Services, including your interaction with the content and services available through the Centopixel Services. Like many other websites, we use "cookies" and other unique identifiers and obtain certain types of data when your browser or device accesses the Centopixel Services and other content provided by, or on behalf of, Centopixel on others Web sites.
• Data received from other sources: it is possible to receive information regarding customers from other sources; for example by couriers regarding updated delivery and address information, will be used to update Centopixel's systems and to deliver future orders more easily.

How does Centopixel process personal data?
Personal data is used to carry out, provide and improve the services offered to our customers.
• Purchase and delivery of products and services: personal data is used to receive and manage orders, provide products and services, process payments and communicate regarding orders, products, services and promotional offers.
• Provide and improve the Centopixel Services and resolve any issues relating to them: personal data is used to provide functionality, analyze performance, correct errors and improve the use and efficiency of the Centopixel services.
• Suggestions and personalization: We use your personal data to suggest features, products and services that may be of interest to you, to identify your preferences and to personalize your experience with the Centopixel Services.
• Prevention of fraud and credit risks: personal data is processed to prevent and detect fraud and abuse, in order to protect customer safety.
• Comply with legal obligations: In some cases we collect and use your personal data to comply with our legal obligations. For example, we collect location and bank account information from third-party vendors for identification and other purposes.
• Communicate with the customer: personal data is used to communicate, in relation to Centopixel's services, through different channels such as telephone, email and social network chat.
• Purposes for which consent is requested: it is possible that consent is requested to process certain personal data for specific purposes, in which case they will be communicated. Once you have consented to the processing of your personal data for a specific purpose, you can revoke your consent at any time and the data will cease to be processed for that purpose.

Does Centopixel communicate personal data to third parties?
Our customer data is a critical part of our business and we will never sell our customers' personal data to third parties.
• Third Party Service Providers: We use other companies and individuals to perform certain tasks on our behalf. For example, to deliver packages, send postal mail and email, analyze data, provide marketing assistance, process payments, transmit content and provide customer support services. Third party service providers only have access to the personal data that is necessary to carry out their business, they will not be able to process the data of which they become aware for further purposes. Third party providers are required to process personal data of which they become aware in accordance with this Privacy Policy and applicable data protection regulations.
• Protection of Centopixel and other subjects: we communicate account data and other personal data when we believe that such communication complies with obligations law ghee; to enforce or apply our General Conditions of Use and Sale and other agreements; to protect the rights, property and safety of Centopixel, our users or others. The above also includes the exchange of information with other companies and organizations that provide fraud prevention or credit risk reduction.In cases other than those listed above you will be informed whenever your personal data will be shared with third parties and you will have the possibility to choose whether or not to allow such communication.
•  Transfers outside the European Economic Area: Products are ensured to be transferred in accordance with this Privacy Policy and the applicable data protection regulations adopted by the European Commission.

How is the security of personal data guaranteed?
• Centopixel is committed to protecting the security of personal data during their transmission, using encryption protocols and programs.
• We comply with the Payment Card Industry Data Security Standard (PCI DSS) when handling your credit card information.
• Physical, electronic and organizational security measures are in place in relation to the collection, storage and disclosure of our customers' personal data. Security procedures mean that you may be asked to verify your identity before revealing your personal data.
• It is important that adequate measures are taken to prevent unauthorized access to your password via your devices and applications. We recommend using a unique password for your Centopixel account. Always make sure you are logged out when you finish using a computer shared with other users.​

Can minors use the Centopixel Services?
Purchases on Centopixel are reserved exclusively for Italian citizens who are at least 18 years of age. The buyer of foreign nationality can purchase on Centopixel only if he is an adult according to his national law. If no legislation exists in this regard, you must be at least 21 years of age.

How long are personal data stored?
Personal data is stored to allow the continuous use of Centopixel services, for as long as necessary to pursue the purposes described in this Privacy Policy, as required by law. Your transaction history is retained so you can review purchases you make, repeat orders, and view the addresses designated for receiving your order. The fiscal and commercial data will be stored in compliance with current laws.

European Union General Data Protection Regulation - Legal bases
The European Union's General Data Protection Regulation (GDPR) requires the processing of personal data to be based on a legal basis. The legal bases used depend on the specific purpose for which the personal data is processed. The following legal bases are used for the processing of personal data:
• Performance of a contract when we provide products and services or communicate about them: this legal basis includes where personal data is used to receive and manage orders, provide products and services or process payments.
• Purposes for which consent is requested: it is possible that your consent may be requested to process your personal data for specific purposes, in which case they will be communicated immediately. By consenting to the processing of personal data for a specific purpose, it is then possible to revoke the consent at any time and the data will cease to be processed for this purpose.
• These and other legal bases depending on the purpose for which the personal data is used.

Contacts, Information and Reviews:
For questions about how Centopixel uses and processes personal data or to get in touch with one of the data controllers, please send a descriptive summary of the question you wish to raise with us and we will do our best to help you. The Data Protection Officer can be contacted at with "Privacy" as the subject of the email.
Our operations are constantly changing and our Privacy Policy is also subject to change; we recommend that you check our site frequently for any changes. The current Privacy Policy applies to all data in our possession and on your account, unless otherwise indicated. The policies and procedures will never be substantially modified, without the consent of the customers concerned, making them less suitable than the customer data we have collected.

Examples of data that are provided when using the Centopixel Services:
• Searching for products or services in stores;
• Adding or removing an item from your cart, placing an order through or using the Centopixel Services;
• By providing data in the account section or profile section: it is possible to have multiple accounts if you have used more than one e-mail address or more than one telephone number when you made a purchase on the Centopixel website;
• Adding contacts;
• When configuring settings, when you are given permissions to access data or interact with the device;
• Communicating with Centopixel by telephone, email or otherwise;
• Filling out a request for assistance or a prize event participation form;
• Participating in community features, posting and rating customer reviews;
By acting as above it is possible to provide the following data: name; address; telephone number, payment information, age, information relating to your location, IP address, names, contents of reviews and emails sent to Centopixel, personal description and photograph contained in the "My profile" section, information and documents relating to identity and status, corporate and financial information, information relating to creditworthiness, VAT number.

Data that is automatically collected by Centopixel when you use the Services:
• Internet protocol (IP) address used to connect the device to the internet;
• Login, email address and password;
• Location of the device or computer;
• History of acquisitions and use of content;
• Complete URL (Uniform Resource Locators) path (including date and time); the products and/or content you viewed or searched for; page loading times, download errors, duration of navigation on certain pages and interaction information with pages (such as scrolling, clicks and cursor movements on pages);
• Telephone numbers used to call the Centopixel customer service number;
We may use device identifiers and other technologies on devices, applications and on our web pages to collect browsing, usage or other technical information for fraud prevention purposes.

Data collected from other sources:
We may receive data from other sources, for example:
• Updated delivery and address information from couriers or other third parties, Centopixel uses them to update records and to deliver next orders or carry out future communications more easily;
• Account data, information on purchased or redeemed codes, information relating to interactions with products and services;
• Search results and links;
• Data relating to creditworthiness from risk centers which are used to prevent and detect fraud and offer credit or financial services to some customers.

Personal data that can be accessed through the Centopixel Services:
• Status of recent orders;
• Complete order history;
• Personally identifiable information (name, email, password and communication preferences);
• Payment settings (payment method information and promotional codes, gift cards and account balance);
• Email notification settings (product availability alerts, deliveries, special occasion alerts and newsletters);
• Recently viewed content;
Your profile (product reviews, suggestions, alerts and personal profile).

We use cookies and other similar technologies (collectively, “cookies”) for the following purposes.
Functional cookies: we use cookies to provide our services, for example to:
recognize you when you log in to use our services;
show you features, products and services that may be of interest to you, including advertisements on our services if they relate to products and services available on Centopixel;
keep track of items saved in your cart;
prevent fraudulent activities;
improve safety;
keep track of your preferences, such as those relating to language and currency.
We also use cookies to understand how our customers use our services, so we can improve them. For example, we use cookies to carry out research and evaluations in order to improve Centopixel's content, products and services.
Authorized third parties may also set cookies when you interact with Centopixel's services. Third parties include search engines, measurement and analytics service providers, social media and companies that for advertising services are provided. These third parties use cookies in the provision of advertising content, including advertising tailored to your interests, to evaluate the effectiveness of their ads and to provide services on behalf of Centopixel.
Further information
Functional cookies remain in your browser for 13 months from the last interaction with our services, with the exception of cookies used to keep track of your privacy settings (such as Advertising Preferences), which may remain in your browser for up to 5 years. Other cookies remain in your browser for 13 months from when you accepted the use of cookies.
You can manage cookies by visiting your account section after logging in. If you are not logged in, you may need to set your preferences again.
Alternatively, your browser settings will tell you how to prevent your browser from accepting new cookies, how to be notified when you receive a new cookie, how to disable and remove cookies and how to control when they are deleted.
Functional cookies allow you to take advantage of some essential features provided by Centopixel. If you block or otherwise refuse functional cookies in your browser settings, some features and services may not work. For example, you will not be able to add items to your cart, complete your order, or use Centopixel services that require you to log in. You will be able to manually change your preferences each time you visit one of our services.
Report a suspicious communication or web page:
We take phishing and spoofing attempts seriously. If you receive suspicious correspondence, a call, a text message or an email that you believe may not be from Centopixel, or if a web page pretends to be Centopixel, please report it to us immediately at the following email address: entering as subject:“phishing”.
Request closure of your account and deletion of your data:
You can send us a request to permanently close your Centopixel account and delete your data. After the procedure, a confirmation notification will be sent to the email address associated with your account or via SMS. You will need to respond within 5 days to verify your request.
Note: Once closed, your account is no longer accessible by you or anyone else and cannot be restored. If you later decide to start ordering from us again or use any features of the site that require an account, you will need to create a new account.

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